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Orders & Billing

We accept VISA, MasterCard, American Express, and Discover. You may also submit an order via email or phone. Please do not include your credit card information in the email. We will contact you with payment information and how to pay us safely.

email: reachus@emilyallyn.com
phone: 612-408-4002

 

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Security

When placing an order on our website, your personal information is protected. All orders are encrypted with 128bit SSL secure server (the highest level commercially available).

 

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Shipping & Handling

Standard Shipping

We ship via USPS Priority Mail. USPS Priority Mail does ship to APO/FPO addresses, Alaska, Hawaii, most U.S. Territories, and P.O. boxes. The rates are as follows:

$5.25 for orders totaling $0 to $70.00
$7.50 for orders totaling $70.01 to $100.00
Free shipping for orders totaling over $100.00

Orders should arrive within 4-7 business days (this includes our processing time).

Express Shipping

At this time, we do not offer express shipping. However, should your order require fast service, you may try emailing us: reachus@emilyallyn.com.

Please type in the subject line: Express Order.

  • If we are able to accommodate your request and process a same day order, there will be a flat fee of $5.00 in addition to the USPS Express shipping costs.
  • Please include your zip code so we can estimate shipping costs.
  • Please do not include your credit card information in the email.
  • We will contact you with shipping costs and how to safely pay us.

International Shipping

For International orders, we ship via USPS Global Priority Mail. If the United States Postal Service delivers to your country, we will ship it, however we are not responsible for any duties or tariffs. Please email us for International shipping rates: reachus@emilyallyn.com.

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Returns/Exchanges

We want you to have a positive shopping experience at Emily Allyn and we believe you will be completely satisfied with your purchase. Therefore, our return and exchange policy is simple.

If for any reason you are not satisfied with your purchase:

  • We will be happy to exchange the item(s) or credit your account.
  • Contact us within 7 days of receiving your item(s), letting us know what you will be returning and why. You may email us at reachus@emilyallyn.com or call us at 612-408-4002.
  • We will provide you with shipping information.
  • We can only accept products that are in good condition and unworn.

Please note: Shipping and handling is non-refundable.

Emily Allyn stands behind its merchandise and will replace any item that is defective under normal circumstances and appropriate care. If you ever have any problems with the clothing, please give us an opportunity to take care of your needs.

 

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Privacy

Emily Allyn is committed to respecting your privacy. We will never sell or disclose your name, email address, purchasing information or any other personal information you provide on our website to any third party without your permission. We appreciate your interest in our company and all information you provide is kept confidential. Emily Allyn uses your email address as the primary form of contact.

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